Job offers
At CHRISTIAN uhrenschmuck24.ch, we rely not only on first-class products, but also on a highly valued team. Since our Foundation, the quality of our employees has proven to be an essential part of our success. As a second-generation family business, we have developed into one of the most renowned chain stores in Zurich. Our strength lies in the combination of the advantages of a medium-sized company and the personal flair of a family business.
CHRISTIAN AG is a leading retail company and operates branches in Zurich and Lucerne as well as the online store for watches and jewelry with the widest reach in Switzerland, www.uhrenschmuck24.ch. We are proud to be one of the leading watch and jewelry retailers in Switzerland and are always looking for talented and dedicated people to join our team.
Customer service employee 80% - 100% (bilingual D/F)
Do you enjoy advising customers and are you a flexible person who performs your tasks professionally and with a high level of customer orientation? Then you are exactly the person we are looking for. In the Customer Service team, we increase customer satisfaction and actively contribute to the company's success. At our location in 8004 Zürich we are looking for a committed person (m/f/d) as a customer service employee with immediate effect or by arrangement.
This function includes the following tasks:
- Answering customer enquiries by telephone or e-mail (operating the call centre)
- Coordination of supply chain activities
- Order processing
- Creation of invoices, credit notes and return instructions
- Close cooperation with other colleagues in customer service as well as with colleagues in logistics and marketing
- Handling general organisational tasks in day-to-day business and assisting with any office work in close consultation with the customer service team
Your profile
We are looking for an independent and focussed individual with a quick grasp of things. Based on your completed training and professional experience, you will quickly and profitably contribute your customer service expertise to day-to-day operations, actively help out and keep an overview at all times. Thanks to your exemplary manners and fluency in German and French, you communicate skilfully with internal and external interfaces and ensure that customer enquiries are processed accurately and quickly. An adept handling of electronic systems and office software is a prerequisite.
- Completed commercial apprenticeship or equivalent training/further education
- At least 3 years of professional experience in customer service or internal sales
- Industry experience (watch and jewellery industry) is an advantage
- German mother tongue and business fluent in French are a must, - Knowledge of English is an advantage
- Very good knowledge of MS Office
- Affinity for sales, numbers and systems
- Resilient and highly customer-, quality- and service-orientated
- Careful and reliable working methods
- Team spirit
What we offer
- Working in a dynamic, successful and fast-growing company
- We offer an innovative environment with development opportunities
- Excellent working atmosphere in a modern office, directly on Helvetiaplatz in Zürich
- We encourage an open and communicative team and company culture
Apply today!
Take the opportunity to work for a dynamic, future-orientated and family-run company. We look forward to receiving your complete electronic application documents (as a PDF file).
Please send your application with photo by e-mail to Mr Gabriel Jacob:
gabriel.jacob@uhrenschmuck24.ch
